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NOC Field Engineer

NOC Engineer, home based with travel to customers

We are recruiting for a NOC Field Engineer for a client, a modern communications company with ambitious growth plans who provide a wide variety of network related services
including broadband, leased lines, VPN and QoS.

You will be required to deliver a range of NOC related services to our customers on-site,
typically installation of ethernet networks, router/firewalls, wireless access points, switches & windows desktop servers. You will be implementing these services as well as providing on-going support to customers where remote support from the service desk has been
unsuccessful.

Key Responsibilities:

  • Carry out accurate and detailed Network site surveys and handover to the relevant
    install coordinator promptly.
  • Maintain van stock to ensure availability of
    equipment at all times.
  • Provide excellent support to customers that have
    issues with their broadband, routers, access points or cabling if
  • Keep customer equipment records up-to-date.
  • Share technical knowledge with colleagues and other teams
  • Working to defined time-scales as part of a high-performing team
  • Attend regular training courses to keep up to date with the latest developments in the sector
  • Ensure Health & safety is adhered to at all times

Essential knowledge/experience/criteria:

  • Previous experience designing and installing Cat5e/Cat6 ethernet networks including trunking and patching.
  • A good understanding of IP networking including DHCP, DNS, VPN, VLAN,
    Switches and Subnets
  • Experience configuring, installing and troubleshooting routers and wireless Access points
  • A Good understanding Microsoft Windows Operating System
  • Full valid UK Driving License
  • Excellent Time Management skills

Nice to haves:

  • Understanding of IP telephony: SIP & Wireshark
  • Draytek routers and Firewalls
  • Broadband troubleshooting experience
  • Use of remote access tools like Team Viewer, Remote Desktop Services, Any Desk

 

  • Location: Home-based
  • Type of role: permanent
  • Salary: Competitive and commensurate with experience
  • Benefits: include private healthcare and pension
  • Reference: JRBT131120201125
  • Contact: 020 148 3797/ [email protected]ftselect.com

 

Job Overview
Posted date :
13/11/2020
Type:
Permanent
Salary :
Competitive salary
Application date:
Location:
Contact Information

James Thompson

Apply for NOC Field Engineer

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